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Frequently Asked Questions

How does CLM Complete Care Work?

No deposit needed
No deposit or capital cost required, so you can preserve your cashflow for use in other areas of your business.

Maintenance included
The low monthly payments include maintenance and repairs provided by CLM-Services, guaranteeing your product for the life of the agreement.

Tax deductible
Payments are fully tax deductible against taxable profits.

What duration do Complete Care agreements run for?

Unlike our competitors, our unique Complete Care packages are tailored to your needs, with terms from 24 – 60 months.

Are Complete Care costs fixed?

Yes. Unlike our competitors, Complete Care costs are fixed, meaning you can budget easily and allocate to forecasts, resident service charges and budgets with certainty.

What if our needs change during the agreement or if we close, sell or change use of property / business?

The unique Complete Care package from CLM has the greatest flexibility in the industry, allowing you to change, relocate or transfer the agreement, in line with your organisations needs.

Is Complete Care available via OJEU/FTS compliant frameworks?

Yes. CLM holds ProSure 360 – SSIP, SAP Ariba Network and Contructionline accreditations amongst others. Not only committed to providing industry leading sustainability, quality, safety and reliability but ensuring best value to our clients. We will always endeavour to exceed any framework cost efficiencies, providing you with upmost value and insuring OJEU/FTS compliance. 

How long will delivery take?

The vast majority of products are from stock and CLM pride themselves in offering some of the fastest delivery and installation times available in the UK. We will always endeavour to meet your requirements whether it be long term planned replacements or urgent needs